Support that never sleeps

Pacify app home screen showing call options of Lactation Consultant, 24-hour Nurse Advice Line, Molina Case Management, Molina Member Services, and Molina Behavioral Health Crisis Line.

Congrats on your growing family!

As a Molina Healthcare member, you can now get the help you need during pregnancy and beyond – supporting you from hospital to home.

A Pacify membership provides on-demand, video-enabled access to a nationwide network of Lactation Consultants, available 24/7. You can also connect with the Molina Healthcare 24-Hour Nurse Advice Line, Molina Healthcare Case Management*, Molina Healthcare Member Services Line**, and Molina Healthcare Behavioral Health Crisis Line available 24/7 via phone - all at the touch of a button!

*Molina Healthcare Case Management is available 8:30 a.m. to 5 p.m., Monday through Friday.

**Molina Healthcare Member Services Line is available 8 a.m. to 6 p.m., Monday through Friday.

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How Pacify works

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When it comes to a baby’s health, parents need fast answers they can trust. Pacify has your answers, offering unlimited support for new parents:

30 seconds to reach an expert
4.8/5 average member rating
available in English and Spanish

Support made simple

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Get the Pacify app at no cost and sign-up with the special code provided

Make a call

From the main menu, push one of the buttons to start a call. It’s as simple as that!

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Once the information above is confirmed, you will receive an email with your unique sign-up code.
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- Pacify and Molina Healthcare can use the information above to send me my unique sign-up code.

Non-Discrimination Notification
Molina Healthcare of Nevada
Medicaid

Molina Healthcare of Nevada (Molina) complies with all Federal civil rights laws that relate to healthcare services. Molina offers healthcare services to all members without regard to race, color, national origin, age, disability, or sex. This includes gender identity and sexual orientation.

To help you talk with us, Molina provides services free of charge:

Aids and services to people with disabilities
- Skilled sign language interpreters
- Written material in other formats (large print, audio, accessible electronic formats, Braille)
Language services to people who speak another language or have limited English skills
- Skilled interpreters
- Written material translated in your language
If you need these services, contact Molina Member Services at (833) 685-2102, TTY: 711, Monday - Friday, 8 a.m. to 6 p.m. PST.

If you think that Molina failed to provide these services or treated you differently based on your race, color, national origin, age, disability, or sex, you can file a complaint. You can file a complaint in person, by mail, fax, or email. If you need help writing your complaint, we will help you. Call our Civil Rights Coordinator at (866) 606-3889, or TTY, 711. Mail your complaint to:

Civil Rights Coordinator
200 Oceangate
Long Beach, CA 90802

You can also email your complaint to [email protected]. Or, fax your complaint to (888) 295-4761.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html. You can mail it to:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

You can also send it to a website through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf.

If you need help, call 1-800-368-1019; TTY 800-537-7697.

Language Assistance Services
Molina Healthcare of Nevada
Medicaid

English	ATTENTION: If you speak don’t speak English, language assistance services, free of charge, are available to you. Call 1-888-472-4585 (TTY: 711).
Spanish	ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-472-4585 (TTY: 711).
French Creole (Haitian Creole)	ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-888-472-4585 (TTY: 711).
Vietnamese	CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-888-472-4585 (TTY: 711).
Portuguese	ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-888-472-4585 (TTY: 711).
Chinese	注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-888-472-4585（TTY：711）。
French	ATTENTION : Si vous parlez français, des services d'aide linguistique-vous sont proposés gratuitement. Appelez le 1-888-472-4585 (TTY: 711).
Tagalog	PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-888-472-4585 (TTY: 711).
Russian	ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-888-472-4585 (телетайп: 711).
Arabic	ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-888-472-4585 (رقم هاتف الصم والبكم: 711).
Italian	ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-888-472-4585 (TTY: 711).
German	ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-888-472-4585 (TTY: 711).
Korean	주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-888-472-4585 (TTY: 711) 번으로 전화해 주십시오.
Polish	UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-888-472-4585 (TTY: 711).
Gujarati	સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-888-472-4585 (TTY: 711).
Thai	เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 1-888-472-4585 (TTY: 711).