Helping you help Philly families

We're here to support you too!

As a valued Philadelphia provider, community partner, or breastfeeding advocate, you'll be helping educate Philly families about Pacify! You may also be helping them create their Pacify account. Therefore, we want to ensure you have all of the tools and support you need to be successful and we are, of course, here to answer any questions that may come up.

Background on the partnership:

The Philadelphia Department of Public Health has partnered with Pacify to provide critical access to virtual breastfeeding and infant feeding support to all new and expecting parents in Philadelphia, at no cost.


A Pacify membership provides on-demand, video-enabled access to a nationwide network of Lactation Consultants, available 24/7. Through the Pacify app, families have unlimited access to expert help on a wide range of topics, including successful latching techniques, breast pain, maintaining adequate milk supply, pumping, bottle & formula feeding, transitioning to solid foods, and more.

Families simply download the Pacify app from the App Store or Google Play Store, and create a free account using one of the codes listed below. You will help the families you serve create their account by using the code that belongs to your organization.

We also have resources and promotional tools below that are available for you to use.

resource library
Partners/Providers: Please share the code below with your patients/clients for free sign-up.

Healthcare Settings
Enrollment Code Organization / Agency
CHOP Children's Hospital of Philadelphia
Drexel Drexel Health System
Einstein Einstein Medical Center
FQHC Health Federation of Philadelphia
HC City Health Centers
HUP Hospital of the University of Pennsylvania
Jefferson Jefferson University Hospitals
JeffPeds Jefferson Pediatrics
Nemours Nemours Pediatrics, Philadelphia
Pennsy Pennsylvania Hospital
StChris St. Christopher's Hospital of Children
Temple Temple University Health System
TemplePeds Temple Pediatrics Care

Insurance Plans
Enrollment Code Organization / Agency
HPP Health Plan Partners
KF Keystone First
UHC United HealthCare
IBX Independence Blue Cross

Community Organizations
Enrollment Code Organization / Agency
MCC Maternity Care Coordination

Enrollment Code Organization / Agency
PAAAP Pennsylvania Chapter of the American Academy of Pediatrics
ELECT Education Leading to Employment and Career Training (ELECT) Program
Social Social media (Facebook, Twitter, Instagram, etc.)

PDPH Resource Library

All the resources you need to help families with enrollment and app support!

Pacify 101

Pacify is a mobile app that provides on-demand support from live Lactation Consultants (IBCLCs) at the touch of a button!

> Download now

Enrollment 101

Enrolling your participants in Pacify is quick and easy.  Follow these simple steps to enroll new participants in under 2 minutes.

> Download now

Enrollment One-Pager

This document provides a more detailed breakdown of the sign-up process you can follow to sign up participants.

> Download now

Enrollment Codes

Use this document to help remind you what enrollment code you should be providing to participants. 

> Download now

Refresher Training

Need a quick refresher on Pacify? Download this training deck for a walk-through of all the available tools to promote Pacify and begin enrolling your participants with confidence.

> Download now

Pacify Enrollment Flyer

> Download English now

Pacify Enrollment Poster

> Download English now

Pacify Enrollment Postcard

> Download English now

Pacify Business Card

> Download English now

Need to order more marketing materials? Please send an email to [email protected]


*If you have questions about the Pacify technology, please email [email protected]

Trouble Shooting Tips

Submit a support ticket to Pacify:


How Pacify works

Ask our experts:

When it comes to a baby’s health, parents need fast answers they can trust. Pacify has your answers, offering unparalleled support for new parents:
  • 30 seconds to reach an expert
  • 4.8/5 average member rating
  • 24/7, 365 access